Shipping Policy

At Hallomolly, we are committed to delivering your fashion pieces as quickly and safely as possible. Every order is carefully processed and shipped with love from our fulfillment partners to ensure you receive your items in perfect condition.

Please review the following shipping details before placing your order.

Processing Time

All orders are processed within 1–3 business days after payment confirmation.

During high-demand periods (new collection launches, holiday seasons, or promotional events), processing may take slightly longer. We appreciate your patience during these times.

Once your order has been shipped, you will receive a confirmation email with tracking information so you can follow your package every step of the way.

Shipping Time

We currently ship to the United States and selected international destinations.

Estimated delivery time:
🚚 7–15 business days (standard shipping time)

Delivery times may vary depending on your location, customs processing, and carrier delays, but most orders arrive within the estimated timeframe.

Shipping Fees

We aim to keep shipping simple and transparent:

Orders $60 and above → FREE SHIPPING ✨
Orders below $60 → $10 Standard Shipping Fee

There are no hidden fees. The total shipping cost will be calculated automatically at checkout.

Order Tracking

Once your order has been shipped, you will receive an email containing your tracking number.

You can track your package at any time using the provided tracking link. Please allow 24–48 hours for tracking updates to appear after shipment.

Shipping Destinations

We currently ship to:

United States
Canada
Selected international regions (availability may vary)

If your country is not available at checkout, please contact our support team for assistance.

Customs & Import Duties

International orders may be subject to customs fees, import taxes, or duties depending on your country’s regulations.

These charges are not included in our prices or shipping fees and are the responsibility of the customer.

We recommend checking with your local customs office for more details before placing an order.

Delayed or Lost Packages

While we work closely with reliable shipping carriers, occasional delays may occur due to:

Weather conditions
Customs processing
Peak holiday seasons
Carrier logistics issues

If your package is significantly delayed or appears lost, please contact our customer support team at info@hallomolly.com, and we will assist you in resolving the issue as quickly as possible.

Incorrect Address

Please ensure your shipping address is entered correctly at checkout.

Hallomolly is not responsible for orders shipped to incorrectly provided addresses. If you notice an error, please contact us immediately at info@hallomolly.com so we can attempt to update it before dispatch.