Payment Policy
Payment Overview ✨
At Hallomolly, we aim to provide a safe, secure, and seamless checkout experience for every customer. We support multiple trusted payment methods to ensure you can shop with confidence from anywhere.
All transactions are encrypted and processed through secure payment gateways to protect your personal and financial information.
Accepted Payment Methods
We currently accept the following payment options for all purchases:
- American Express
- Maestro
- Mastercard
- Visa
- Apple Pay
- Google Pay
All payment methods are processed instantly at checkout, allowing your order to move quickly into processing and shipping.
Secure Checkout
Your security is our top priority.
All payments made on Hallomolly are protected using advanced SSL encryption technology. This ensures that your sensitive information—such as card details and personal data—is securely transmitted and never stored in an unsafe manner.
We comply with industry-standard security protocols to keep your shopping experience safe at all times.
When You Are Charged
- Payments are charged immediately at the time of purchase
- Once your payment is successfully completed, your order will enter processing within 1–3 business days
- You will receive an order confirmation email after checkout is completed
If payment fails, your order will not be processed.
Currency
All prices on our website are displayed in USD (United States Dollars).
If you are purchasing from another country, your bank may automatically convert the amount based on your local currency and exchange rate. Additional conversion fees may apply depending on your payment provider.
Payment Authorization
In some cases, your bank or payment provider may place a temporary authorization hold on your account.
This is a standard security procedure and does not indicate a completed charge. The hold will typically be released automatically if the transaction is not completed or confirmed.
Failed or Declined Payments
If your payment is declined, it may be due to one of the following reasons:
- Incorrect card details
- Insufficient funds
- Bank security restrictions
- International transaction restrictions
- Expired card
If this happens, please try again or use an alternative payment method such as Apple Pay or Google Pay for faster processing.
Fraud Prevention
To protect our customers and prevent fraudulent activity, we may perform additional verification checks on certain orders.
If needed, we may contact you to confirm your payment details before processing your order. This is a standard security measure and helps ensure safe transactions for all customers.
Refunds & Payment Reversals
If your order is eligible for a refund under our Return & Refund Policy:
- Refunds will be issued to the original payment method used at checkout
- Processing time may take 3–7 business days depending on your bank or payment provider
- Payment fees charged by banks or third-party providers are non-refundable
Payment Support
If you experience any issues during checkout or payment, our support team is here to help.
📧 Email: info@hallomolly.com
📞 Phone: 213 555 0188
📍 Address: 20 S Jupiter St, Gustine CA 95322, United States
We aim to respond to all inquiries within 24–48 hours.